(a great resource for on line coaching)
Management Effectiveness Knowledge Point #1 - Individual Values Drive Workplace Decisions (and by the way these knowledge points posted will be in no particular order - they are all imperative to know.)
Team members make decisions based more on their values not yours. We see the world the way we are...not necessarily as it it. Values mean what matters most to a person and decision making is driven more by the subconscious than the conscious brain.
Coaching point: Please don't assume that those you manage have the same values as you or that of the company.