Themes: Productivity, Performance Management
by Gary Lockwood
"What we see depends mainly on what we look for." John Lubbock
Makes sense. The long-term contracts provide some stability and predictable cash flow. They assist in getting closer to his clients. They also help him to borrow funds more easily.
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This blog is based on this book. In it are actionable ideas on being a better manager: The 1% Edge - The Workbook - Power Strategies to Increase Your Management Effectiveness